Shipping Policy
For expedited shipping (Overnight and 2nd Day Air) your order must be received prior to Noon Central Time, Monday through Friday, excluding holidays. Please note that most expedited shipping methods will not deliver on weekends.
Ever wonder why it takes so long for some Internet retailers to ship your order? Many times it is because they have the orders dropshipped from multiple distributors. In other words, they don't even stock their own inventory! They wait until an order is received -- then purchase the item they're selling. That can add days to the processing of your order -- and increase your shipping costs! And it's why many times you pay for an item, only to find out later it's "out of stock."
At the Louisana Online Mall, we warehouse what we sell. That means we can fulfill your order faster and more efficiently.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States and Canada using the shipping method of your choice. International shipments are processed through U.S. Postal Service International Priority and Express Mail. Some products may not be available for shipping to certain international destinations.
Please note: Some items offered for sale may be handcrafted, special order, customized and/or in limited supply. For such items, please allow 6-10 business days until shipped. Some merchandise may require even longer fulfillment times, which will be noted in the product description. Be sure to read each item description for more information concerning shipping expectations.
Our shipping charges are determined by the total weight of your order. Items weighing more than 3 pounds will be shipped via UPS. You must provide a street address, not a P.O. Box for the shipping of these heavier items.
In-stock items are usually processed for shipping within 48 hours, excluding weekends and holidays. Ground shipping (UPS Ground, U.S. Priority Mail) delivery can range from 3-5 business days from the date your order is processed for shipping. See the map below for a general representation of UPS Ground transit times. Please remember that these transit estimates are after your order is processed, and does not guarantee delivery by a specific date.
UPS Ground Transit Estimates (after order is processed for shipping)
Free shipping restrictions
From time to time, we may offer free shipping on certain items, or for purchases totaling a minimum value. When a minimum purchase value qualifies an order for free shipping, you must place a specified minimum dollar value of qualifying items in your shopping cart for a single purchase. During Checkout, you may be asked to enter a promotional code which will be clearly noted in "Free Shipping" promotional announcements, though sometimes the total dollar value of your purchases will automatically qualify you for free shipping. Promotional guidelines may vary, but will be clearly noted in such campaigns. Please note that only one promo code may be used per any transaction. Minimum purchase amounts to qualify for Free Shipping promotions will not not include gift card charges or applicable taxes. Free Shipping offers apply only for Standard Shipping (ie, "ground shipping", non-expedited shipments) to one location. Free Shipping may not apply to certain items which, due to size and/or weight, may bear a shipping surcharge, though such charges will be clearly noted. Free Shipping offers cannot be applied to purchases being shipped to Alaska, Hawaii, US Territories, APO/FPO or international addresses.
Promotional discounts, including free shipping offers, are subject to end without notice and are not applicable retroactively to prior purchases.
To enter a Free Shipping code:
At checkout, enter the applicable Coupon Code and click "Apply". Then, "Next" to complete your order. (Please note that with free shipping promotions, your order may not ship UPS Ground, but with a comparable delivery time via another carrier.)