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Secretary
Celeste (Louisiana)
I purchased a Fleur De Lis brown and beige hard case wallet. I love the fact that it is a slim wallet that does not take much room. Love the Fleur De Lis Print.
Great Gift!
Stephanie (Dallas, Texas)
I purchased this to give to my friend who is from Louisiana. She loves the Fleur de Lis and it's so appropriate. Glad I found your site. The bag is really nice.
Like them so much I ordered four more
R.J. (Metairie)
I ordered two t-shirts for my son and daughter-in-law. We like them so much I ordered four more. One each for myself, my wife, my other son and his fiancé. I would rate shopping at Louisiana Online Mall a five star experience.
Exactly what I was expecting
M.B. (Florida)
I was very pleased with the selection, how easy it was to order and how quickly my order arrived. I had ordered wrapping paper and it arrived in perfect condition and was exactly what I was expecting. I'm currently planning a wedding with a fleur de lis theme and I definitely plan to order more items from this website!
Pleased with price and quality...with one suggestion
Ali (Ohio)
I was very pleased with the price and quality of the two fleur de lis hooks that I purchased. I was also pleased that the hook portion was large enough to hold a full size towel without falling off. I had hoped that the hooks would come with the screws to install them but they didn't. As the screws needed to be black to match the hooks, they were difficult to find at a local hardware store. Overall, I would definitely shop the site again and recommend it to my friends. Thank you.
Grandchildren love it!
Helen (Slidell, Louisiana)
My grandchildren and I just loved the Louisiana Alphabet book! Thank you for your great customer service -- very helpful and speedy delivery!
Excellent purse
Jan (Metairie, Louisiana)
Excellent purse...I am extremely pleased with the quality, design, and size. The delivery and service were also great. Overall, a very positive experience!
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We want happy customers! If you are dissatisfied with your order for any reason, you can return new, unopened items for a prompt refund or exchange. Refunds for items returned in original condition within thirty days of the purchase date will be credited in the same form as the original payment type. A 15% restocking fee may be charged, unless the return is due to our error or defective merchandise. Refunds for items that have been opened, or show signs of use, may be in the form of a credit redeemable on your next purchase and may be a partial refund. The original shipping and handling charges are not refundable, however we will pay the return shipping costs if the return is a result of our error.
Jewelry items with a value of $75 or more must be returned using a trackable shipping method. Items valued more than $100 must also be insured. Fine Jewelry and watches, bracelets, etc. that have been resized, damaged, or otherwise altered after delivery will not be accepted for return. All Fine Jewelry and watches must be returned in new, unworn condition, and will undergo quality checks.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items damaged in shipping: Please contact us immediately for replacement, if available. You must retain the damaged merchandise and all packaging materials for inspection and retrieval by the shipper.
FOR ALL RETURNS: Please contact us for a Return Materials Authorization (RMA) number. Do not ship the product until you have received this number and the instructions for returning the product.
Our email address for returns:
Please include "Returns" in your email subject line
Customer Service
Tollfree: (888) 568-3954
Sorry, we can't take orders over the phone!
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Free Shipping!
On orders totaling $100 or more. Use code FREESHIP at checkout.
888.568.3954
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